1. The Challenge
Direct Transport Solutions (DTS) was severely limited by archaic, manual processes that consumed over 6-7+ hours of daily work2. Their operational efficiency was crippled, and off-the-shelf software had failed to meet their specific needs. Their core pain points included:
Crippling Administrative Overhead – Almost 90% of their office work was manual, leading to significant time wastage and a reliance on error-prone paperwork3.Inaccurate and Delayed Data – Administrators and clients lacked accurate, real-time location and status updates for drivers and shipments.Manual Payroll and Invoicing – Driver salary calculations and disbursements were manual, delaying payment and increasing administrative burden.Inefficient Client Interaction – Clients lacked a self-service way to book shipments and track deliveries, relying on phone calls and manual coordination.System Failure – Previous attempts to adopt paid, off-the-shelf software were unsuccessful, necessitating a robust, custom digital solution.2. How We Managed It
Our team engineered a complete, three-tiered Transport Management System (TMS)—comprising an Admin Portal, a Client Portal, and a Driver Mobile App 4—utilizing Next.js, React Native, and Supabase5. The solution was designed for total operational digitization and high-speed automation.
Real-Time Tracking & VisibilityAutomated Financial EngineClient Self-Service PortalDriver-Centric Workflow Automation3. The Results
The system's implementation resulted in a fundamental transformation of the company's daily operations, shifting focus from manual coordination to strategic oversight.
90% Reduction in Manual Work – The automated system eliminated paperwork and manual processes, saving the team an estimated 6-7+ hours of work daily.Instant Payroll & Payment – The automated salary calculation and single-approval PayPal integration drastically cut down payroll time and ensured timely driver payments.100% Real-Time Visibility – Accurate driver location and shipment tracking are instantly available across all platforms, ensuring transparency and operational control7.Enhanced Client Experience – The self-service Client Portal streamlined the entire booking, tracking, and invoicing process for customers.Seamless Operation Handling – The system now successfully handles the daily operational needs for the active transport business8.4. In a Nutshell
DTS faced a critical need to overcome a 90% manual workload and lack of real-time visibility9. We built a complete, full-stack TMS using Next.js and React Native that implemented real-time tracking10, a client booking portal, and an automated single-approval payroll system. This gave the client a future-proof, enterprise-grade solution that now saves the business significant daily administrative hours.
Website Link: directtransport.com.au/
Demo
Link: https://dts.coderesults.tech/
Email: TESTING
Password: 627rafay
Github Source Code: