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Case study / Mobile · Web

Direct Transport Solutions

90% Automated Logistics Platform

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1. The Challenge

Direct Transport Solutions (DTS) was severely limited by archaic, manual processes that consumed over 6-7+ hours of daily work2. Their operational efficiency was crippled, and off-the-shelf software had failed to meet their specific needs. Their core pain points included:

  • Crippling Administrative Overhead – Almost 90% of their office work was manual, leading to significant time wastage and a reliance on error-prone paperwork3.
  • Inaccurate and Delayed Data – Administrators and clients lacked accurate, real-time location and status updates for drivers and shipments.
  • Manual Payroll and Invoicing – Driver salary calculations and disbursements were manual, delaying payment and increasing administrative burden.
  • Inefficient Client Interaction – Clients lacked a self-service way to book shipments and track deliveries, relying on phone calls and manual coordination.
  • System Failure – Previous attempts to adopt paid, off-the-shelf software were unsuccessful, necessitating a robust, custom digital solution.

2. How We Managed It

Our team engineered a complete, three-tiered Transport Management System (TMS)—comprising an Admin Portal, a Client Portal, and a Driver Mobile App 4—utilizing Next.js, React Native, and Supabase5. The solution was designed for total operational digitization and high-speed automation.

  • Real-Time Tracking & Visibility
  • Automated Financial Engine
  • Client Self-Service Portal
  • Driver-Centric Workflow Automation

3. The Results

The system's implementation resulted in a fundamental transformation of the company's daily operations, shifting focus from manual coordination to strategic oversight.

  • 90% Reduction in Manual Work – The automated system eliminated paperwork and manual processes, saving the team an estimated 6-7+ hours of work daily.
  • Instant Payroll & Payment – The automated salary calculation and single-approval PayPal integration drastically cut down payroll time and ensured timely driver payments.
  • 100% Real-Time Visibility – Accurate driver location and shipment tracking are instantly available across all platforms, ensuring transparency and operational control7.
  • Enhanced Client Experience – The self-service Client Portal streamlined the entire booking, tracking, and invoicing process for customers.
  • Seamless Operation Handling – The system now successfully handles the daily operational needs for the active transport business8.

4. In a Nutshell

DTS faced a critical need to overcome a 90% manual workload and lack of real-time visibility9. We built a complete, full-stack TMS using Next.js and React Native that implemented real-time tracking10, a client booking portal, and an automated single-approval payroll system. This gave the client a future-proof, enterprise-grade solution that now saves the business significant daily administrative hours.


Website Link: directtransport.com.au/

Demo

Link: https://dts.coderesults.tech/

Email: TESTING

Password: 627rafay

Github Source Code:

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